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Our Terms of Service (also known as terms and conditions, commonly abbreviated as TOS or ToS) are the legal agreements between VelociHOST as service provider and a natural person or legal entity who uses our services. The person or entity must agree to abide by our terms of service in order to use our offered services.

Our Acceptable Use Policy (AUP), is the set of rules that governs the ways our services, network, website and systems may be used and sets guidelines as to how it should be used. It covers the most important aspects about what users are, and are not, allowed to do with our services, website, network and related IT resources.

This Privacy Policy explains our commitment to privacy on the handling of our customer’s records, personal and financial information within ourselves and with other third parties, including the ways VelociHOST gathers, uses, discloses, and manages our user’s and client’s data.

The Cookie Policy is our declaration on how cookies are used on our website to personalize content and user experience. This policy explains how we, our partners, and users of our services deploy cookies, as well as the options you have access to control them.

These are our set of policies and regulations in compliance with EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA), specifically regarding the General Data Protection Regulation (EU) 2016/679 (GDPR).

  1. Data Processing Agreement
  3. Data Portability 

VELOCIHOST’s network is designed for 100% availability and provides 99.99 uptime SLA. This Service Level Agreement (SLA) is a part of the Master Services Agreement (“MSA”, Terms of Service, or Agreement) between Customer and VELOCIHOST.

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