Miami, FL Datacenter
Terms of Service

Velocihost Inc. (herein referred to as “VelociHOST”) agrees to provide services to the Subscriber, subject to the following Terms of Service. Use of Velocihost’s services constitutes acceptance and agreement to this Terms of Service.


Validity of this agreement shall be determined by the billing cycle chosen by the customer, to commence on the date that the User sign-up electronically for service by creating an account with an email address and make full payment of ordered services.



Fees and Invoicing


Fees are billed by VelociHOST with respect to the billing cycle chosen by the customer and commencing on the date the user signs up and makes full payment of the ordered services. All invoices are denominated, and User must pay, in U.S. Dollars. Customer will be billed on or around 14 days prior to its due date. A late payment fee of 10% will be applied to payments made after 5 days of the due date and no later than 10 days past the invoice date, when service will be processed for cancellation with no further obligation from VelociHOST.


All billing cycles are invoiced for complete periods and no pro-rated refunds will be granted for early termination of services.



Account Verification


VelociHOST services are instantly setup upon receipt of payment; provided that all orders placed through our billing system are passed through our automatic fraud check system. VelociHOST manually reviews each fraud score before accepting the order. If VelociHOST’s manual verification process flags your order as a potential fraud, or if a customer’s order has been automatically accepted by our provisioning system and our resources are being used without Acceptable Use Policy compliance, your services shall be terminated with no refund or compensation from VelociHOST, even within our refund policy period.



User Obligations


VelociHOST requires Users to:


Self-manage and maintain their servers and accounts in good standing


Provide and maintain accurate personal and business identifying information, names, addresses, telephone numbers, and email addresses.


Use VelociHOST services with security measures in place, such as setting unique and strong passwords. Under all circumstances a user will be responsible of his/her account credentials and its correct and sole utilization for legal purposes.


Safeguard access to all user logins and verified non-authorized use for its VelociHOST service’s credentials. In all cases, is the user responsibility to verifying the trustworthiness of persons who are entrusted with account access information, and notifying VelociHOST if and when any security breaches involving data hosted or stored at VelociHOST occurs.


Make full and timely payment of fees for VelociHOST’s services. Comply with the terms of this agreement, including the requirements of the AUP, and Privacy Policy.



Disclaimers and Waiver of Liability


VelociHOST SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO USER OR ANY THIRD PARTY IN ANY AMOUNT, OR FOR ANY INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES, UNDER ANY CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, REVENUE OR SAVINGS, LOSS OF GOODWILL, OR THE LOSS OF USE OF ANY DATA, EVEN IF VelociHOST HAD BEEN ADVISED OF, KNEW, OR SHOULD HAVE KNOWN, OF THE POSSIBILITY THEREOF. UNDER NO CIRCUMSTANCES SHALL VelociHOST’s AGGREGATE CUMULATIVE LIABILITY HEREUNDER, WHETHER IN CONTRACT, TORT, UNDER STATUTE, OR OTHERWISE, EXCEED THE AMOUNT OF ONE (1) MONTH OF SERVICE OR THE CORRESPONDING BILLING PERIOD PROVIDED PURSUANT TO THIS AGREEMENT. USER ACKNOWLEDGES THAT THE FEES PAID BY HIM OR HER REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND THAT VelociHOST WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS. VelociHOST DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE SERVICES PROVIDED HEREUNDER, INCLUDING NO REPRESENTATION OR OTHER AFFIRMATION OF FACT REGARDING HARDWARE, SOFTWARE, OR SERVICES, NOR THE STATEMENT OR CONDUCT OF ANY AGENT OF VelociHOST, SHALL BE DEEMED A WARRANTY FOR ANY PURPOSE OR GIVE RISE TO ANY LIABILITY WHATSOEVER. USER ACKNOWLEDGES THAT HE OR SHE HAS RELIED ON NO WARRANTIES OR STATEMENTS OTHER THAN AS MAY BE SET FORTH HEREIN. USER HEREBY WAIVES ANY AND ALL CLAIMS AGAINST VelociHOST ARISING OUT OF USER’S PURCHASE OR USE OF THE SOFTWARE AND SERVICES. NO DISCLOSURE BY VelociHOST’s OFFICERS, EMPLOYEES, OR AGENTS, SHALL BE MADE A CAUSE OF LIABILITY.



Force Majeure


Either party shall be excused from performing hereunder to the extent that it is prevented from performing as a result of any act or event which occurs and is beyond its reasonable control, including, without limitation, acts of God, war, weather, utility or telecommunications outages, unrest or riot, strikes any action of a governmental entity. In all cases, the party experiencing the force majeure must provide the other with prompt written notice if conditions permit and uses reasonable efforts to remedy effects of such force majeure.



Indemnification


User shall defend, indemnify and hold harmless VelociHOST from any and all claims or causes of action arising out of User’s misuse of VelociHOST Services.



Backup


User is solely responsible for the preservation of User’s Data. Even with respect to Data as to which User contracts for backup services, VelociHOST shall have no responsibility to preserve Data, the service is provided as is, without warranty. Even VelociHOST’s own backup services are for internal restore tasks and shall never constitute warranty of any kind.



Export


User shall comply with all applicable export and import control laws and regulations in its use of VelociHOST’s Services. User assumes full legal responsibility for any access and use of VelociHOST Services and holds all representation for any imputable claim arising from any legal demands against VelociHOST in regards for the user’s personal utilization of any license.



Termination


If VelociHOST determines that User’s failure to abide by the terms and conditions of this Agreement may give rise to unlawful consequences or cause an immediate risk of damage to VelociHOST, other Users, or third parties, VelociHOST may terminate this Agreement at any time and on less than thirty (30) days notice with proper factual justification. VelociHOST may also readjust assigned resources until verification of User’s compliance reinstatement of this terms of service or its complimentary conditions.


Either party may terminate this Agreement if the other party fails to abide by the terms and conditions hereunder and those established in the Acceptable User Policy and Privacy Policy. Any amounts owed to VelociHOST hereunder before such termination will be immediately due and payable, any and all rights granted to user this Agreement will immediately be cancelled, and User shall promptly discontinue all use of the Services. VelociHOST will comply with any legal order issued by governmental authority in request to the cancellation of any user’s services and accounts with VelociHOST.


Complementary Conditions


This Agreement, includes all related agreements and policies incorporated by reference herein. In its conjunction constitutes the entire agreement between the parties related to the subject matter hereof. If any provision of this Agreement is prohibited by law or held to be unenforceable, the remaining provisions hereof shall not be affected, and this Agreement shall continue in full force and effect. This Agreement may be signed electronically.


Velocihost reserves the right to modify this Terms of Service without notice.