The privacy of our customers is important to us, our business model and customer development, therefore we:
Do not sell or rent personally identifiable information.
Do not spam, or make use of spam services.
We maintain strict management of the personal information provided by the customer including:
Visitor tracking: VelociHOST tracks the number of visitors to our website and its related webpages. This does not involve collection of any personal identifiable information.
Inquiry forms: Customers and visitors can provide information through the use of our support and contact forms on the site. This information is used to contact the user or potential customer in relation to their inquiries.
Customer Account Information: When customer sign up for service we collect some of the following information: company name, individual name, telephone number, physical address, choice of service package. We do not collect or see, in any form, credit card or any other financial information processed through the Paypal gateway.
IP Address: As a security measure, VelociHOST register the originating IP address of the connection used in the login forms on our website.
VelociHOST employ all technical best practices to make sure customer’s information stored on our databases cannot be accessed from outside of VelociHOST own infrastructure. As stated above, we do not receive, see or collect financial information processed by Paypal’s payment gateway.
We do not share personally identifiable information collected on any form, under any circumstances, except when requested by law enforcement agencies or required by law.
VelociHOST is a passive user of hosted data as we do not have access to it nor will ever distribute any information hosted on customer’s servers or products purchased from us. In any case, we could have access to customer’s data with the special request of the customer itself for backup and restoration or any other client support services.
Any transfer of your data to us occurs over SSL connection so that all information is securely encrypted during such transfer.
Anyone related to VelociHOST services can contact us about any suspected misuse of their personally identifiable information. Those reports should be made to firstname.lastname@example.org.
Third Party Handlers