EVENT ID: 00120180505 IP connectivity has been restored

Dear Customers, At 01:30 PM EST Our IP connectivity has been restored. A failure on one of our DDoS Mitigating Appliances has blocked the fiber optic light from traversing to our core routers. We apologize for the inconvenience. We are evaluating extra measures to avoid this from happening again. For further information, please email us at ... Read More »

5th May 2018
EVENT ID: 00120180505 Unplanned Loss of IP connectivity

Dear customers:

At 12:00 PM EST Our NOC became aware of loss of IP communication at our MIAMI Datacenter. We are actively working on investigating and resolving this issue. We apologize for the Inconvenience.

For further information, please email us at support@velocihost.net

5th May 2018
EVENT ID: 0330201801 Unplanned Maintenance Hypervisor kernel update Completed

VelociHOST maintenance notification:______________________________________________________________________________________________________________ EVENT ID: 0330201801 START TIME: 03/30/2018 11:10 AM ESTEND TIME: 03/30/2018 11:25 AM ESTTYPE OF WORK: Hypervisor kernel updatePURPOSE OF WORK: Software upgrade IMPACT OF WORK: Server reboot and loss ... Read More »

30th Mar 2018
EVENT ID: 0330201801 Unplanned Maintenance Hypervisor kernel update

VelociHOST maintenance notification:______________________________________________________________________________________________________________ EVENT ID: 0330201801 START TIME: 03/30/2018 11:10 AM ESTEND TIME: 03/30/2018 11:25 AM EST TYPE OF WORK: Hypervisor kernel updatePURPOSE OF WORK: Software upgrade IMPACT OF WORK: Server reboot and ... Read More »

30th Mar 2018
Bitcoin Payments Now Active on Client's Area

Dear clients, We are happy to inform we have successfully integrated automatic Bitcoin payments to our platform. From now on, you can go ahead and submit BTC payments from our client’s area at any time. VelociHOST is embracing Bitcoin as a payment method, in an effort to provide high performance cloud hosting solutions to a broader ... Read More »

22nd Dec 2016
VelociHOST embraces Bitcoin Payments (BTC)

We are pleased to announce that we are accepting payments with Bitcoin (BTC).Please open a sales or support ticket to get the BTC address to submit your payment.We are currently working on integrating this new payment menthod with our automated billing system. More information will be provided as we move forward on the development of this ... Read More »

2nd Nov 2016
[FACILITY EVENT NOTIFICATION] - Weather Advisory - Tropical Storm Matthew Preparedness

Dear customer: Based on the latest advisory regarding Hurricane Matthew, VelociHOST Operations has implemented its standard emergency response protocol. VelociHOST takes hurricane preparedness very seriously; we are closely monitoring all storm-related events. VelociHOST Datacenter Operations and other Emergency Preparedness Staff will be on-site ... Read More »

5th Oct 2016
Acceptable Use Policy Updates

Dear customers, In order to improve the quality of our service, protect our network integrity and provide a consistent reliability to all of our customers, we have updated our Acceptable Use Policy.Make sure to review our updated AUP located at https://www.velocihost.net/acceptable-use-policy.html  Do not hesitate to let us know if you have ... Read More »

8th Apr 2016
Unplanned Network Interruption Has Been Restored

Dear customers,Unfortunately, one of our optic transceivers have failed, causing a major network disconnection of our platform. We have replaced the transceiver and all of the network is back up, and fully operational. Please, let us know if you have any questions. Again, we truly apologize for the inconvenience this temporary failure may have ... Read More »

24th Mar 2016
[#022016] [SUCCESSFUL COMPLETION OF UNPLANNED MAINTENANCE EVENT NOTIFICATION] VelociHOST 02/20/2016 09:00 PM EST

Successful Completion of maintenance event notification: ______________________________________________________________________________________________________________ EVENT ID: 022016 START TIME: 02/20/2016 09:00 PM ESTCOMPLETION TIME: 02/20/2016 10:55 PM EST SERVICES/EQUIPMENT: Power Distribution Unit (PDU)TYPE OF WORK: ReplacementPURPOSE OF ... Read More »

21st Feb 2016