Per-incident Management Ticket

$19.00 USD
Examples of per-incident management tickets -LAMP Stack installation -Firewall rules configuration -Basic empty CMS installation (Joomla, Drupal, WordPress.) -Management panels installation cPanel, DirectAdmin, Plesk and Webmin -SSH Hardening -Operating System Re-Installlation -Opcode cache installation -Apache webserver, PHP and MySQL basic configuration -Virtual Private Network Setup -Operating system patches and upgrades Per-incident tickets are defined as management tasks that take no longer than one (1) hour to be completed by our technical team.

Basic Management

$39.00 USD
Monthly
- Basic LAMP Stack installation. - Domain name registration (plus domain fee) - Basic eCommerce platform installation (Magento, Prestashop, OpenCart, etc.) - Initial installation of cPanel, DirectAdmin, Plesk or Webmin. - Basic CMS installation and configuration (WordPress, Joomla, Drupal). - 3 Free OS re-installs per Month - Free Customer Incident Resolution for 3 Hours per Week - Setup and Verify Routine Backups - Operating System and Kernel updates. - 8 M - 5 P assistance. Up to 8 business hours of support.

Comprehensive Management

$69.00 USD
Monthly
- Includes Basic Management plus: - Configuration of cPanel, DirectAdmin, Plesk, Webmin, phpMyAdmin - eCommerce platform migration (Magento, Prestashop, Shopify, OpenCart, etc.) - Custom CMS installation and configuration (WordPress, Joomla, Drupal.) - Server and application optimization with APC, Memcached, MySQL, PHP and Apache fine tune-in. - Network Configurations - Troubleshooting of Apache, PHP, MySQL - Firewall Configuration - OS Updates and Patches - 8 M - 5 P assistance. Up to 16 Business hours of support.